Assistant Manager-Order to Cash-Collections / Credit (Portfolio) Management

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Early Applicant

Job Description

Monitor customer accounts to ensure payments are received within agreed terms
Maintain accurate records of customer accounts, credit limits and collection activities
Prepare regular reports on debtor balances, aging analysis and collection performance
Chase overdue invoices via emails and calls and update reports in real time
Liaise with all relevant departments to resolve disputes and discrepancies
Escalate high-risk accounts to management and recommend appropriate action
Prepare cash forecast files based on multiple factors
Need to align with cash application team to ensure correct allocation of cash receipts
Calls with Agency and Client to provide update on debtor report
Meet defined SLAs for timeliness, accuracy and responsiveness