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Crisil

Assistant Manager - Operations Hub

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Job Description

Job Description

Position and Department Details

Role: Asst.Manager (Onroll)

Department: Operations Hub, Data & Capability (GIX-Intelligence).

Job Role:

  • Data Quality Strategy & Implementation:
    • Develop, maintain, and continuously improve the data quality framework, ensuring it aligns with Lean principles and industry best practices.
    • Design and track key data quality metrics, such as data accuracy, completeness, and timeliness, to measure data quality performance.
    • Develop, implement, and maintain comprehensive data quality frameworks, policies, standards, and procedures in alignment with business objectives and regulatory requirements.
    • Design and execute data quality assessments, profiling, and monitoring to identify data anomalies, inconsistencies, and root causes of data issues.
    • Define and track key data quality metrics and KPIs, providing regular reporting on data health and improvement initiatives.
  • Lean Methodologies & Process Improvement:
    • Apply Lean principles (e.g., Value Stream Mapping, 5S, Kaizen, Gemba walks, Root Cause Analysis) to identify and eliminate waste in data creation, capture, processing, and consumption.
    • Lead and facilitate workshops to streamline data-related processes, reduce errors, and improve data flow efficiency.
    • Implement continuous improvement cycles for data quality processes, fostering a culture of ongoing learning and refinement.
    • Develop and implement standardized work for data quality activities to ensure consistency and repeatability.
    • Apply Lean principles (e.g., Value Stream Mapping, 5S, Kaizen, Gemba walks, Root Cause Analysis) to identify and eliminate waste in data creation, capture, processing, and consumption.
    • Lead and facilitate workshops to streamline data-related processes, reduce errors, and improve data flow efficiency.
    • Implement continuous improvement cycles for data quality processes, fostering a culture of ongoing learning and refinement.
    • Develop and implement standardized work for data quality activities to ensure consistency and repeatability.
  • Root Cause Analysis & Remediation:
    • Perform in-depth root cause analysis for identified data quality issues, collaborating with all stakeholders
    • Develop and implement corrective and preventive actions (CAPAs) to address data quality defects, ensuring long-term solutions.
    • Work with data engineering and development teams to implement data quality rules and validations within data pipelines and applications/processes.
  • Stakeholder Collaboration & Training:
    • Provide training and mentorship to business users and data stewards on data quality best practices, tools, and processes.
    • Champion data quality awareness and understanding across the teams.
  • Tooling & Technology:
    • Utilize and recommend data quality tools (e.g., data profiling, data cleansing, master data management, data governance platforms) to enhance capabilities.
    • Work with IT to ensure data quality tools are effectively integrated and optimized.

    Requirements:

  • Experience: Minimum 3-5 years of experience in data quality management, data analysis roles with a focus on Lean practices and process improvement.
  • Proven experience applying Lean methodologies (e.g., Value Stream Mapping, 5S, Kaizen, PDCA) to data-related processes and problem-solving.
  • Strong understanding of data quality dimensions (accuracy, completeness, consistency, timeliness, validity, uniqueness).
  • Lean Certification: Certified Lean Practitioner (CLP) or equivalent certification. Lean Six Sigma Green Belt
  • Strong communication (written and verbal) and interpersonal skills, with the ability to articulate complex data concepts to non-technical stakeholders.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Analytical: Strong analytical and problem-solving skills, with the ability to analyze complex data quality issues.
  • Collaboration: Ability to work collaboratively in a team environment, with a focus on continuous improvement.
  • More Info

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    About Company

    Job ID: 135096805