Assistant Manager- Operations (FMS)

crest property solutions private limited

4-6 Years

Not Disclosed

Mumbai, India

Posted 13 hours ago
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Job Description

Job Purpose

To manage regional Facility Management Services (FMS) operations, ensure excellent service delivery and client satisfaction, drive new business development, and achieve revenue and profitability targets.

Key Responsibilities

Oversee daily FMS operations, including technical maintenance, manpower hiring, housekeeping, security, and allied services.
Manage client relationships, attendance, grooming standards, resolve escalations, and ensure service quality and SLA compliance.
Manage regional budgets, P&L, cost optimization, and profitability.
Monitor operational performance, statutory compliance, safety standards, and team productivity.
Prepare MIS reports and implement process improvements.

Eligibility Criteria

Graduate in any discipline; relevant qualifications preferred.
Minimum 4+ years of experience in facility management, hospitality, or operations.
Strong leadership, communication, negotiation, and client-management skills.
Proficiency in MS Office, ERP, and operational reporting tools.