Job Description
Key Result Area
Identify, assess, and report on operational risks, ensuring timely escalation of emerging risk issues to senior management.
Liaise and provide support to Business Continuity Champions/Coordinators during Business Impact Analysis (BIA) exercise, Threat Risk Assessment, Creating Business Continuity Plans (BCP)and Conducting Scenario specific BCP Testing.
Manage the Business Continuity Management (BCM) System including user management, user support, data quality management, workflow management and UAT testing for enhancements or changes if any.
Attend internal customer queries and resolve them as per Operational Risk Management (ORM) framework.
Undertake quality review of risk registers, Operational Risk events reported & exceptional requests created by business units.
Monitor and follow-up on the issues and actions originating from the ORM programs.
Coordinate, Prepare and conduct as appropriate ORM (including BCM) training.
Manage all ORM Tasks initiated by internal users through Prism.
Perform comprehensive analyses on the outcomes of Operational Risk Management, Business Continuity Management etc. for designated business groups.
Collate, Analyze and present various data elements as required by Line Manager
Regularly review and update all relevant BCM documentation, such as SOPs, policies, frameworks, guidelines, crisis management plans, and incident response plans to maintain their accuracy.
Assist the Line Manager in preparing and delivering presentations as needed.
Knowledge, Skills & Experience:
Bachelor's or Master's degree in Finance, Business Administration, Risk Management, or related field.
Minimum of 5 years experience in operational risk management, preferably within financial services or a regulated industry.
Certification in Risk Management, Business Continuity Management from a reputed institute preferable.
Strong logical thinking ability with a practical and pragmatic outlook.
Good interpersonal, communication and presentation skills.
Team player, self-starter, innovative and highly motivated.
Effective presentation skills and advanced Excel skills
