Assistant Manager - O365 Admin

KEY DELIVERABLES

Manage and administer the full Microsoft 365 suite Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Azure AD.

Ensure smooth operation, configuration, security, and performance of M365 services across the organization.

Handle user provisioning, license management, and access controls.

Manage policies, compliance settings, and security configurations including MFA, DLP, and Conditional Access.

Support M365-related incidents, service requests, and end-user issues.

Collaborate with Infra Support team /partners, security and compliance teams for audits, governance, and reporting.

Drive adoption of M365 tools, including training and documentation for end users.

Monitor system health, apply patches, and coordinate with Microsoft support when needed.

ESSENTIAL ATTRIBUTES

Education background

B E/B Tech/B A/B Sc in Computer Science or equivalent Years of experience

At least 6 years of hands-on experience in administering Microsoft/Office 365 environments.

Strong knowledge of Exchange Online, Hybrid AD , Azure AD, Teams, SharePoint Online, and Intune.

Familiarity with PowerShell scripting for automation and troubleshooting.

Good understanding of Microsoft 365 security, compliance, and governance best practices.

Microsoft certifications (e.g., MS-102, AZ-104) are a plus.

REPORTING TO

Head of IT Infra