Assistant Manager - O365 Admin

KEY DELIVERABLES

• Manage and administer the full Microsoft 365 suite – Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Azure AD.

• Ensure smooth operation, configuration, security, and performance of M365 services across the organization.

• Handle user provisioning, license management, and access controls.

• Manage policies, compliance settings, and security configurations including MFA, DLP, and Conditional Access.

• Support M365-related incidents, service requests, and end-user issues.

• Collaborate with Infra Support team /partners, security and compliance teams for audits, governance, and reporting.

• Drive adoption of M365 tools, including training and documentation for end users.

• Monitor system health, apply patches, and coordinate with Microsoft support when needed.

ESSENTIAL ATTRIBUTES

Education background

• B E/B Tech/B A/B Sc in Computer Science or equivalent Years of experience

• At least 6 years of hands-on experience in administering Microsoft/Office 365 environments.

• Strong knowledge of Exchange Online, Hybrid AD , Azure AD, Teams, SharePoint Online, and Intune.

• Familiarity with PowerShell scripting for automation and troubleshooting.

• Good understanding of Microsoft 365 security, compliance, and governance best practices.

• Microsoft certifications (e.g., MS-102, AZ-104) are a plus.

REPORTING TO

Head of IT Infra