Assistant Manager – Quality (BFSI)

• Strong understanding of BFSI regulations, compliance, KYC/AML guidelines.
• Experience in quality control, audits, and operational risk management.
• Knowledge of tools like RCA, Six Sigma, Lean, and process reengineering.
• Advanced MS Excel, reporting, and documentation skills.
• Strong communication and stakeholder management.
• Ability to work in high‑risk and time-sensitive BFSI environments.

Expected Outcomes

• Reduction in transaction errors, regulatory risks, and compliance deviations.
• Streamlined processes and improved operational efficiency.
• Enhanced customer satisfaction and faster issue resolution.
• Strengthened audit readiness and governance.
• Improved quality metrics across BFSI operations.