Assistant Manager - MIS

Adani Ports and SEZ

Ahmedabad, India

3-8 Years

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Posted 10 hours ago
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Job Description

Responsibilities

MIS & Reporting
Prepare daily, weekly, and monthly reports on CFS operations (yard utilisation, container movement, stuffing/de-stuffing, gate activity).
Develop dashboards and analytical tools for throughput, dwell time, shipment ageing, revenue trends, and performance KPIs.
Ensure 100% accuracy in TOS/ERP data entries and system-generated reports.
Prepare customized reports for customs, shipping lines, CHAs, and management.
Automate reporting processes using Excel, Power BI, or other analytical tools.
Business Support
Support the commercial team with data related to billing, service usage, revenue tracking, and tariff-based reconciliations.
Analyze customer-wise, vessel-wise, and trade-wise business performance.
Share insights on volume trends, productivity, operational bottlenecks, and cost optimization opportunities.
Assist management in decision-making through business analytics and forecasting.
Support pricing/quotation teams with data on past shipments and customer history.
Operational Coordination
Track container inventory, yard utilisation, and cargo movement and communicate updates to operations teams.
Coordinate with documentation teams for accuracy in IGM, EIR, job orders, DOs, stuffing lists, and EDI files.
Help monitor vessel schedules, import/export plans, and daily operational activities.
Act as a data bridge between operations, commercial, and customer service functions.
System & IT Support
Provide first-level support for TOS/CFS management systems, handheld devices, and ERP issues.
Coordinate with IT for system enhancements, troubleshooting, and user permissions.
Conduct user training for new features, software changes, and reporting tools.
Compliance, Audit & Documentation
Maintain accurate digital records for customs audits, internal audits, and statutory compliance.
Ensure proper archival of reports, operational logs, statutory documents, and EDI exchanges.

Qualifications

Bachelor's degree in Commerce/Business/Statistics/Engineering; MBA preferred.
38 years of MIS, analytics, or business operations experience (preferably in logistics/3PL).
Strong expertise in Advanced Excel (VLOOKUP/XLOOKUP, Pivot Tables, Power Query).
Hands-on experience with Power BI/Tableau or other BI tools.
Good understanding of operational KPIs, revenue/cost drivers, and logistics processes.
Strong analytical mindset, problem-solving ability, and attention to detail.
Ability to manage multiple stakeholders and work under tight timelines