Assistant / Manager, Logistic and Order Fulfilment

. Process and manage incoming domestic and international orders from receipt to delivery.

. Prepare and verify all shipment documentation including commercial invoices, packing lists and custom paperwork.

. Take full ownership of the relationship with Logistic Warehouse Service Provider, ensuring accountability, communication and timely fulfilment.

. Collaborate closely with internal teams across sales, operations and regulatory teams to ensure order execution and compliance.

. Track end-to-end shipments and proactively resolve delays or delivery issues.

. Ensure all shipment comply with country-specific regulations and configurations.

. Monitor stock levels and maintain accurate records for traceability and quality audits.

. Lead stock take and audits activities upon request.

. Provide regular inventory status updates to management team.

. Contact point for internal and external customers regarding order status.

. Support continuous improvement initiatives related to packaging integrity, labelling and logistic processes.

. Reconcile monthly warehouse, freight and courier charges ensuring accuracy and cost control.

. Conduct incoming quality inspection in accordance to procedures and quality requirements.

. Familiar with international shipping incoterms.

. Coordinate with internal teams to ensure quotations are prepared and issued accurately and on schedule.

. Keep accurate records of pricing, distributor agreements, and other commercial terms.

. Manage internal work instructions and product labelling requirements, ensuring logistics partners comply with the outlined procedures.