Job Purpose:
The role acts as the Single Point of Contact (SPOC) for end-to-end learning coordination, LMS administration, training delivery support, and accurate, audit-compliant training MIS, in line with statutory, regulatory, and internal audit requirements.
The position requires a deep understanding of organizational training needs and employee development goals across Mumbai and supporting locations, and effective coordination with site-level L&D SPOCs to ensure consistent execution, data integrity, and audit readiness of learning processes.
Key Responsibilities:
1. Learning Coordination & Program Management
- Coordinate annual training calendar execution across plants, functions, and levels
- Manage training nominations, attendance, logistics, and vendor coordination
- Ensure timely completion of mandatory, technical, behavioral, and statutory trainings
2. Learning Management System (LMS) Administration
- Administer LMS end-to-end (user creation, course mapping, completion tracking)
- Upload training content, assessments, feedback forms, and certifications
- Ensure real-time data accuracy and system integrity for audit readiness
3. Content Creation & Training Support
- Develop and curate training content (PPTs, workbooks, e-learning modules, SOP-based training material)
- Customize content aligned to business, quality, safety, and compliance needs
- Support faculty/trainers during classroom, virtual, and on-the-job trainings
4. Training Delivery & Facilitation
- Deliver internal training programs (induction, behavioral, compliance, process training)
- Facilitate assessments, feedback collection, and learning effectiveness evaluation
- Support train-the-trainer initiatives and knowledge transfer programs
5. Training MIS & Audit Compliance
- Compile, validate, and present accurate training MIS (monthly, quarterly, annual)
- Maintain 100% audit-ready documentation, including:
- Training calendar & plans
- Attendance sheets & completion reports
- Training content & assessments
- Feedback & effectiveness records
- Preparation of Audit documentation, understanding schedule, coordination with internal and external stakeholders
- Revision of JD and competency mapping forms basis job rotation, transfer, new joinees, etc.
- Periodic updating of QMS site documents with revised SOP, MOC, RAM, etc.
- Provide complete, structured data and supporting documents to auditors (API / ISO / internal audits)
6. Stakeholder & Governance Support
- Coordinate with HRBPs, plant HR, functional heads, and external auditors
- Support Lead Talent Management with dashboards, insights, and review presentations
- Identify learning gaps and suggest process improvements in training governance
Education & Experience:
- Bachelor's degree in Business Administration, or a related field.
- Master's degree (MBA/Equivalent) preferred.
- 5+ years of experience in Training and development.
- Experience in industrial/manufacturing/infrastructure sectors preferred.
Skills & Competencies:
- Strong understanding of L&D processes and audit requirements (API/ISO)
- LMS administration and data management expertise
- High attention to detail and documentation discipline
- Training facilitation and content development skills
- Strong coordination, communication, and stakeholder management
