Assistant Manager - Knowledge Services

Role Responsibilities:

Manage the Compliance Legal Services Team across Pune and Bangalore with team size of approx. 50 resources ( UM Agents) and reporting to the AVP with virtual oversight over the other Centre

Capable of independently leading managing the day-to-day operations of the above-mentioned LOB

a. Process management

b. People management

c. Client relationship

d. Internal stakeholder relationship management

e. Audits Compliance

Must have knowledge on US Financial Market and their associated Regulator Bodies.

Proactive to understand the process, doing RCA putting mitigation plans in place for issues

Play an integral role in continuous improvement of reporting processes

• Developing relationships with the business and ensuring your span adds maximum value
• Manage ad hoc project work of Client

Point of contact for the mentioned LOBs for the Clients Internal stakeholders

Manage team of diversity in terms of multiple locations, languages, culture etc.

Provide leadership guidance in building the team (UM Associates)

Flexible to work US shift timing

Qualities Required:

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit

A natural forward planner who critically assesses own performance

Mature, credible, and comfortable in dealing with senior big company executives

Reliable, tolerant, and determined.

Empathic communicator, able to see things from the other persons point of view

Well-presented and businesslike.

Sufficiently mobile and flexible.

Keen for new experience, responsibility and accountability

Able to get on with others and be a team-player

Skills required:

Hands on experience nuances of operations related to US Brokerage industry / Capital Market concepts /

Experience working in compliance department of financial brokerage firm

Having AML / KYC exposure

Excellent people management skills, Issue resolution leading by example

Excellent client facing capabilities in terms of managing escalations relationship

Excellent communication (Written Verbal English)

Networking capability

Analytical (Tactical Strategic) forward-thinking mindset

Hands on experience resource management (Billable Buffer headcount)

Flexible to travel work between locations for business reasons

Prior experience in running Process improvement, Six Sigma Projects Business value adds to the client

Selection Process:

Initial screening by HR

Personal Interview by panelists

Final Round with PDH