Assistant Manager – Key Accounts

Develop and maintain long-term relationships with strategic brand accounts.

Serve as the primary point of contact for assigned accounts, ensuring high customer satisfaction.

Understand client needs, business goals, and industry trends to anticipate and address challenges.

Identify growth opportunities within key accounts, including upselling, cross-selling, and expanding offerings.

Collaborate with sales and marketing teams to design tailored strategies for each brand.

Drive the complete sales cycle from initial contact to closure.

Monitor account performance, address concerns, and proactively mitigate risks to ensure retention.

Develop and execute brand plans aligning with company growth targets and resources.

Track and report on brand activity, sales pipelines, and performance metrics to senior leadership.

Work cross-functionally with internal teams (customer support, operations, product, marketing) to deliver solutions.

Provide market insights and strategic advice to customers based on industry trends and competitor analysis.