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Rhenus Logistics

Assistant Manager - IT Infrastructure

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Job Description

Who we are

Have you worked out the logistics of your career yet You will at Rhenus!

The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.

Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper - they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.

  • Responsible for Hardware (Laptop, Desktop, Printer, Switches, Routers) Maintenance.
  • Responsible for Coordinating with hardware vendor for support about before & after sales service (Warranty period).
  • Microsoft Office 365, including SharePoint, OneDrive, and Intune enrollment for all locations.
  • Installation & up gradation of operating system and other Rhenus compliance software.
  • Trouble shoot/ Maintain networks (LAN/ WAN/ Internet consistency).
  • Assist Manager IT in Computer spares inventory management.
  • Training to users related to Office364 suites = OneDrive, SharePoint, Microsoft Team etc.
  • Virus and content filtering checking in system if reported issue.
  • Monitoring of LAN/ WAN consistency on Ping command.
  • Ensuring for effective Internet bandwidth usage in office and warehouses.
  • First level support on Rhenus application, or 3rd party software support etc.
  • Direct telephonic support for any I.T related issues pan India users.
  • Interact with local & regional vendors for repairing of accessories under warranty status or without warranty.
  • Installation, up gradation, troubleshooting, implementation of all hardware and software.
  • Coordination with Global IT Team for Intune enrolment and escalation them when issue comes.
  • 16. Network printer management for North WH's and regional office and submitting Invoice (Rental + Running) bills to respective Account department.
  • Support on WMS (JDA) for Contract Logistics users, whereas JDA use.
  • Support on premises WMS (Prolog)Contract Logistics users, whereas JDA use

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Knowledge of network infrastructure, servers, cloud platforms, and system administration.
  • Experience with Windows/Linux operating systems.
  • Understanding of cybersecurity, backup, and disaster recovery processes.
  • Hands-on experience with virtualization tools and networking devices.
  • Good troubleshooting and problem-solving skills.
  • Strong communication and stakeholder management abilities.

What You can expect

  • Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
  • Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
  • Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
  • Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
  • Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
  • Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

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About Company

Job ID: 148444055