Key Responsibilities
- Connect with customers through calls, WhatsApp, email, and other communication channels to understand their requirements.
- Understand customer needs, preferences, and budgets and recommend suitable products.
- Explain product specifications, pricing, warranty, features, and other relevant details clearly.
- Handle customer queries, objections, negotiations, and concerns effectively.
- Follow up with prospective customers and maintain an active sales pipeline.
- Convert qualified leads into orders and consistently achieve monthly sales targets.
- Build strong customer relationships and ensure a smooth and professional buying experience.
- Identify opportunities for upselling and cross-selling relevant products or services.
- Coordinate with internal teams regarding product availability, pricing, order processing, and delivery.
- Maintain accurate records of customer interactions, follow-ups, and sales activities.
- Track sales performance and contribute towards achieving overall team targets.
Candidate Profile
- 2+ years of experience in Inside Sales / Telesales / B2C Sales / High-Value Product Sales.
- Experience in selling high-value products is strongly preferred.
- Excellent verbal and written communication skills.
- Strong customer-handling and relationship-building abilities.
- Confident in objection handling, negotiation, and sales closure.
- Strong follow-up skills with ownership of the sales pipeline.
- Comfortable working with sales targets, KPIs, and performance metrics.
- Ability to understand customer requirements and recommend appropriate solutions.
- Basic understanding of laptops, computers, or technology products will be an added advantage.
- Strong persuasion, presentation, and problem-solving skills.
What We Offer
- Opportunity to work in a fast-growing business environment.
- High ownership and direct exposure to customer-facing sales.
- Opportunity to handle high-value sales conversations and grow within the organization.
- Performance-driven career growth opportunities.
Skills: inside sales,sales,communication,b2c
