Assist in managing and motivating a high performing inside sales team selling SaaS HRMS products.
Coach sales reps on product knowledge, consultative selling, and effective communication to increase conversion rates.
Monitor and enforce daily and weekly activity metrics including:
Number of Inbound / outbound calls and dials per rep
Quality and duration of calls
Follow-up activities and engagement with prospects
Maintain a healthy and accurate sales pipeline by ensuring timely updates and progression of leads in the CRM.
Collaborate with marketing to maximize lead qualification and handoff processes.
Analyze pipeline data and sales activity metrics to identify gaps and coach reps on improvement areas.
Manage escalations and support complex negotiations with prospective clients.
Drive process improvements to enhance sales workflows, call efficiency, and pipeline velocity.
Lead regular team meetings and training sessions focused on metrics, best practices, and SaaS HRMS product updates.
Assist with sales forecasting and reporting to senior management.
Qualifications
Bachelor's degree in business, Marketing, HR, or related field preferred.
2-3 years of experience in SaaS inside sales, preferably within HRMS or enterprise software, with at least 1 year in a supervisory or assistant management role.
Proven track record of managing and meeting call, dial, and pipeline activity metrics.
Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales analytics tools.
Strong leadership, coaching, and communication skills.
Data-driven with strong analytical capabilities to monitor and improve sales performance.
Ability to manage multiple priorities in a fast-paced SaaS environment.
