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GoKwik

Assistant Manager - Inside Sales

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Job Description

About GoKwik

GoKwik is a growth operating system designed to power D2C and eCommerce brandsfrom checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement.

Today, GoKwik enables 15,000+ merchants globally, processes $2 billion in GMV, and continues to strengthen its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investmentsand bolstered by a $13M growth round in June 2025 (total funding: $68M)GoKwik is scaling rapidly across India, the UK, Europe, and the US.

Why This Role Matters

This role is often the first point of contact between GoKwik and potential merchants. Every conversation helps merchants discover solutions that can improve their checkout experience, reduce RTO, and drive growth. By identifying the right opportunities and guiding prospects through the sales process, the Sales Development Executive directly contributes to expanding GoKwik's merchant ecosystem and revenue pipeline.

What You'll Own

Lead Generation & Opportunity Identification

  • Identify new sales opportunities through inbound lead follow-ups and proactive outbound outreach
  • Research and build high-intent prospect lists across assigned regions or categories
  • Engage potential merchants through calls, emails, and LinkedIn outreach

Merchant Discovery & Solution Positioning

  • Understand merchant pain points and business challenges
  • Recommend relevant GoKwik solutions aligned with their needs
  • Qualify prospects and move them through the sales pipeline

Pipeline & Deal Management

  • Own and drive closures for smaller accounts and qualified leads
  • Maintain an updated sales pipeline and track conversations across CRM tools
  • Ensure timely follow-ups and consistent engagement with prospects

Product Demonstrations

  • Conduct engaging online product demos
  • Clearly explain platform capabilities and business benefits to merchants

Who You Are

  • Strong communication skillsboth written and verbal
  • Experience using lead generation tools such as LinkedIn Sales Navigator, ZoomInfo, or similar platforms
  • Familiarity with CRM systems and sales outreach tools
  • Comfortable working in a fast-paced, target-driven environment
  • Strong objection handling and follow-up discipline
  • Customer-first mindset with strong empathy and listening skills
  • Growth-oriented mindset with eagerness to learn and improve

Why GoKwik

At GoKwik, you'll work at the intersection of technology and commerce, helping thousands of brands grow their businesses. You'll gain exposure to the rapidly evolving D2C ecosystem while developing strong sales and relationship-building skills.

This role offers strong learning opportunities, ownership of merchant conversations, and the chance to directly impact GoKwik's expanding merchant community.

Required Skills

negotiation handling Ownership Sales business development Business growth

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About Company

Job ID: 144518671