Assistant Manager Human Resources

Company Description

Pema Wellness Retreat is an exclusive sanctuary for deep, personalized healing located on a serene hilltop overlooking the sea in Visakhapatnam, India. Our immersive wellness programs integrate naturopathy, yoga, acupuncture, therapeutic nutrition, and rest, all rooted in ancient wisdom tailored to individual needs. The 100,000 sq. ft Healing Hub is surrounded by natural beauty, walking trails, yoga pavilions, and therapy spaces, offering an atmosphere of stillness and harmonious design.

Pema is a vegetarian, alcohol-free healthcare retreat devoted to nature and intentional living, where deep healing and true transformation begin.

About the Role

An Assistant Human Resources Manager is responsible for providing first-class employee relations services to the Director of Human Resources and Management Team to deliver an excellent staff experience while assisting with Human Resources strategy.

What will you be doing

As the Assistant Manager HR, you will be responsible for performing the following tasks to the highest standards:

Main Duties:

Administration

• Manage the Human Resources department ensuring activities are in keeping with operational initiatives.
• Ensure all practices are complete, in keeping with local legislation.
• Route documentation to relevant offices in a timely manner.
• Overseeing the timely and confidential management of employee data.
• To ensure that an efficient and accurate filing system, both manuals as well as electronically is maintained at all times.
• To ensure steps to curtail absenteeism and disciplinary issues and take necessary and timely legal action when required.
• To ensure adherence / compliance of relevant legal statues/returns.
• To ensure that employee facilities are maintained Pema's standards of operation, including the Employee Restaurant, Locker Rooms, etc.

Operational

Recruitment and Selection

• To maintain a systematic recruitment and selection process, maintaining a database of internal and external candidates for employment, whereby the primary focus is to provide development opportunities and promotions from within the company, with external recruitment as back up.
• To establish an effective external recruitment procedure to obtain the best talents in the market place at competitive, but responsible remuneration packages.
• To ensure that all documentation relating to successful or unsuccessful candidates is processed professionally and in a timely fashion (within 10 days).
• To ensure that the external recruitment takes place through batches so that the new joiners are properly inducted into the system, along with the orientation program.
• Ensure adherence to approve staffing levels, job titles and organization structure in accordance.
• Ensure that Job Descriptions, Employee Specifications and Task Lists are correctly administered and recorded in employee's personal files.
• Ensure recruitment and advertising reinforces the corporate identity, projects a professional image and is used as a last resort.

Manpower Planning

• Coordinate and update Manpower Plans ensuring that adequate succession planning is in place to satisfy turnover requirements.
• Assist in the hotel evaluation and appraisal processes.
• Coordinates and approves transfers and promotions.
• Review Manning requirements every year before the Business Plan exercise in line with the Business strategies.
• To continuously question the ideal mix of Full Time, Contract and Outsourced employees in each Department.

Compensation And Benefits

• Research competitive compensation and benefits packaging, benchmarking costs, ensuring the hotel remains competitive.
• Coordinate the annual review of organization charts and benefits grids.
• Manage HR computer systems to effectively manage payroll.
• Manage employee insurance programs.
• Ensure accurate payroll reporting.
• Manage leave liability in accordance with established policy.

Personnel

• Ensure close and professional relationships are established and maintained between management, employees, government officials and the local community.
• Ensure open communication and transparent management style
• Ensure consistent and fair grievance handling and misconduct management providing professional counselling and coaching to correct inappropriate behaviors
• Ensure that an effective communications program is implemented that maximizes employee's awareness of our objectives, philosophy and operating concepts.
• Effectively communicate core values and behavioral standards to all levels of staff
• Develop a complete package of employee collateral and learning aides to ensure a high level of professional and personable conduct in keeping with accepted standards.
• To counsel employees on career prospects, job related and personal matters, discipline etc.
• To supervise the employee recognition programs as outlined in the Policies and Procedures
• To conduct Exit Interviews for all resigned employees and provide feedback to the Director of Human Resources.
• Take an active involvement in the Welfare, Safety, Development and Well-being of employees providing advice, counselling and truthful, diplomatic feedback.
• Provide sufficient training and development opportunities to ensure subordinates are confident, well trained and professionally equipped to deal with the demands of their function.
• Ensure high standards of personal presentation and grooming, positive guest interaction and respect shown to colleagues for all employees under your supervision.
• Prudently balance the management of resources and standards of service to meet the financial goals of the resort and the guest expectations levels of our guests.

What are we looking for

An Assistant Manager Human Resources is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in Human Resources of 3-5 years
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
• IT - EXCEL, MS WORD proficiency especially hands on expertise in Excel, MS word and HRIS software

Interested candidates can email their profiles to [Confidential Information]