About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
Role Overview
We are looking for a People Operations leader who can own HR operations end-to-end, build scalable systems, and deliver a consistent employee experience.
This role is ideal for someone who enjoys owning processes, building structure, and driving execution through automation and data.
HR Operations & Systems
- Own the full HR lifecycle: onboarding, documentation, HRMS, attendance, payroll coordination, exits, and compliance.
- Drive Zoho People workflows, automation, reporting, and process improvements.
- Design and maintain HR policies, SOPs, SLAs, and internal processes.
- Ensure statutory compliance, audit readiness, and governance.
- Manage attendance, leave, shift, and geo-tracking rules.
People & Culture Execution
- Lead and mentor HR Executives / HR Ops team.
- Own employee experience across onboarding, engagement, performance cycles, and exits.
- Partner with managers to resolve employee issues and improve retention.
- Drive engagement initiatives and internal communication.
Payroll, Data & Business Partnering
- Coordinate monthly payroll with zero errors and timely closure.
- Maintain accurate HR data, MIS, dashboards, and analytics.
- Work closely with founders and leaders to align HR execution with business goals.
- Support OKR-driven performance and people practices.
Requirements
- 59 years of experience in HR Operations / People Operations
- Proven ownership of HR Ops and small HR teams
- Hands-on expertise in HRMS automation and reporting
- Strong knowledge of HR policies and statutory compliance
- Clear communication, sound judgment, and problem-solving ability
- Comfortable in a fast-paced, tech-first SaaS environment
Why Join MyOperator
- Ownership-driven role with real impact
- Opportunity to build scalable HR systems using automation
- Direct collaboration with business leaders
- Transparent, execution-focused culture
- Competitive compensation and long-term growth
Who This Role Is For
- Builders, not firefighters
- Process-first, people-focused HR professionals
- Those who balance empathy with execution
- HR leaders excited by data, systems, and scale
