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Assistant Manager - Human Resources - BLR

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Job Description

Job Title

Assistant Manager - Recruitment

Function

Human Resources

Reports To

Senior Manager - Human Resources

Location

Chennai

Travel Required

25%50%þ75%

About DHL Blue Dart Express India:

AtBlue Dart,we go beyond delivering shipments-we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength ofDHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked amongIndia's Top 100 Great Places to Work® and recognized as part of the DHL Group'sTop Employercertification across multiple regions. Being anEmployer of Choiceis not just a goal-it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care-Blue Dart is where you belong.

Position Overview:

Provides strategic direction and leadership to the organization's talent acquisition function, aligning recruitment strategies with long-term business goals. Oversees the end-to-end hiring lifecycle across geographies, ensuring high-quality, timely, and cost-effective talent acquisition. Drives innovation in sourcing, employer branding, and workforce planning to build a future-ready organization.

Job Purpose:

To lead and drive the talent acquisition strategy across the organization, ensuring alignment with business goals. Responsible for building a strong talent pipeline, optimizing recruitment processes, and enhancing employer brand to attract top-tier talent.

Key Roles & Responsibilities:

Strategic Talent Acquisition Leadership

  • Develop and execute the organization's talent acquisition strategy aligned with long-term business objectives.
  • Forecast future hiring needs based on workforce planning and business growth plans.

Employer Branding and Market Positioning

  • Drive initiatives to strengthen employer brand in key talent markets through targeted campaigns, university relations, and social media engagement.
  • Partner with marketing and leadership teams to create compelling employee value propositions (EVP).

Process Optimization and Technology Enablement

  • Lead the continuous improvement of recruitment policies, processes, and systems to ensure scalability, efficiency, and compliance.
  • Leverage data analytics, ATS platforms, and digital tools to drive recruitment effectiveness and reduce time-to-hire.

Stakeholder and Business Partnership

  • Collaborate with CXOs, business leaders, and HRBPs to understand hiring needs and ensure delivery of high-quality talent pipelines.
  • Act as a trusted advisor to leadership on talent availability, market insights, and strategic hiring decisions.

Team Leadership and Capability Building

  • Lead, coach, and develop a high-performing recruitment team across regions and functions.
  • Establish clear performance metrics and foster a results-driven culture focused on talent excellence.

Compliance and Governance

  • Ensure adherence to all regulatory and organizational policies in the hiring process, including DEI and ethical standards.
  • Oversee the integrity and accuracy of recruitment reporting, audits, and governance frameworks.

Executive Hiring and Leadership Talent

  • Direct the end-to-end leadership hiring process, including sourcing, assessments, offer management, and onboarding of senior executives.
  • Build a succession-ready leadership talent pool in collaboration with business and HR leaders.

Qualifications & Experience:

Education:

.Master's degree in human resources, Business Administration, or a related field from a reputed institution. An MBA in HR o r equivalent postgraduate qualification is strongly preferred.

Professional Certifications (Preferred):

  • SHRM-SCP / SPHR / CHRO Certification
  • Certifications in Strategic Talent Acquisition, Workforce Planning, or HR Analytics
  • Executive Education in HR Strategy or Leadership Development (from institutions like IIM, XLRI, ISB, or international B-schools)

Experience:

  • Minimum 15-20 years of progressive experience in Human Resources, with at least 8-10 years in leading end-to-end talent acquisition at a regional or national level.
  • Proven track record of leading strategic recruitment initiatives, employer branding, and large-scale hiring programs across multiple geographies or business verticals.
  • Prior experience in managing leadership hiring, building recruitment teams, and partnering with senior business stakeholders is essential.
  • Exposure to HR technology platforms (e.g., ATS, HRMS, Talent Analytics) and transformation projects will be an added advantage.

Skills & Capabilities:

Core Technical Skills:

  • Strategic Workforce Planning
  • Leadership Hiring & Succession Planning
  • Recruitment Metrics & Analytics
  • Employer Branding & EVP Strategy
  • HR Technology & ATS Platforms (e.g., SuccessFactors, Taleo)
  • Diversity, Equity & Inclusion (DEI) Hiring Strategy
  • Vendor Management & Recruitment Process Outsourcing (RPO)
  • Compensation Benchmarking & Offer Negotiation
  • Change Management in Talent Acquisition
  • Talent Market Intelligence & Competitor Mapping

Behavioural Competencies:

  • Strategic Thinking & Business Acumen
  • Influencing & Stakeholder Management
  • Decision-Making Under Ambiguity
  • Collaboration & Cross-Functional Leadership
  • Resilience & Agility
  • Innovation & Continuous Improvement Mindset
  • High Accountability & Execution Focus
  • Empathy & Team Development Orientation
  • Communication & Executive Presence

Key Performance Indicators:

Sr. No.

Key Result Areas

Key Performance Indicators (KPIs)

1

Talent Acquisition Strategy

. Alignment of hiring strategy with business goals
. % fulfilment of approved headcount on time

2

Strategic Workforce Planning

. Accuracy of manpower forecasting (vs. actual needs)
. Time to hire for critical roles

3

Employer Branding & Market Positioning

. Increase in direct applications
. Rank in employer of choice surveys
. Offer acceptance ratio

4

Leadership & Niche Talent Hiring

. Closure rate for CXO/critical positions
. % of leadership roles filled internally or strategically

5

Recruitment Efficiency & Optimization

. Cost-per-hire
. Selection ratio
. % adherence to hiring SLAs

6

Diversity & Inclusion Hiring

. % increase in diversity hires
. Representation across senior levels

7

Stakeholder Engagement & Experience Management

. Hiring manager satisfaction score
. Candidate experience score

8

Technology Enablement & Process Innovation

. Adoption rate of TA tools & automati on
. Reduction in manual effort

9

Governance, Risk & Compliance

. Zero non-compliance in audit reports
. Timely closure of background checks

10

Team Capability Building & Leadership

. Team performance ratings
. % of team cross-skilled or upskilled annually

Why join DHL Blue Dart

When you join us, you become part of a purpose-driven organization that's redefining logistics across India and beyond. Here's what you can expect:

  • Competitive compensationand performance-linked incentives that reward your contribution.
  • Continuous learningthrough structured development programs, on-the-job coaching, and access to global best practices.
  • Comprehensive benefitsincluding medical insurance (with optional parental cover), financial wellness programs, and generous paid time off.
  • A strongculture of recognition, inclusion, and respect-where your ideas matter and achievements are celebrated.
  • Access tocross-functional and global career pathswithin DHL Group's diverse business portfolio.
  • The pride of working for India's most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries.

Join us and be part of a company that's not only a leader in logistics-but also atrusted Employer of choice, committed to your growth, well-being, and long-term success.



More Info

About Company

DHL Aero Expreso S.A. is a cargo airline based out of Panama City, Panama. It is wholly owned by Deutsche Post World Net and operates the group's DHL-branded parcel and express services in Central and South America. Its main base is Tocumen International Airport, Panama City.

Job ID: 149329045