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Assistant Manager, Human Resources

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  • Posted 2 days ago
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Job Description

Organization- Andaz Delhi

Summary

Operational

  • Assists in ensuring all recruitment and employee engagement activities are conducted in line with Hyatt International's standards and policies.
  • Conducts interviews and coordinates recruitment activities in liaison with the respective Heads of Department.
  • Manages job postings, candidate sourcing, screening, interview scheduling, and offer coordination.
  • Coordinates onboarding activities and ensures a seamless joining experience for new employees.
  • Assists with Business Plans, Manning Guide.
  • Conducts and coordinates employee engagement initiatives, recognition programs, and welfare activities.
  • Counsels employees on career prospects, personal issues, job-related issues, grievance, discipline, etc.
  • Responsible for all leave administration.
  • Assists the Training Manager with Orientation training and employee integration activities.

People

  • Ensures that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.
  • Oversees the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.
  • Develops and maintains talent pipelines to support current and future hiring requirements.
  • Ensures a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety, engagement, and development.
  • Supports the implementation of The People Philosophy in every department in the hotel.
  • Conducts Exit Interviews for all resigned employees and provides feedback to the Director of Human Resources.
  • Drives employee engagement initiatives to improve motivation, retention, and workplace culture.
  • Assists in organizing employee events, celebrations, recognition programs, and well-being activities.
  • Conducts annual Performance Development Discussions with the Human Resources Officer, supporting their professional development goals.
  • Develops the skills and effectiveness of all Human Resources employees through appropriate training, coaching, and mentoring.
  • Ensures that employees follow all hotel, company, and local rules, policies, and regulations relating to fire and hazard safety, and security.
  • Analyzes and communicates the results of the Employee Engagement Survey and supports the implementation of action plans.

Customer Service

  • Supports the hotel's focus on service excellence by training and assisting others to train employees to provide exceptional service to the hotel's external customers (guests).
  • Provides the appropriate level of professional, courteous, and caring service to employees (internal customers) and visitors to the division.
  • Promotes a positive employee experience across all stages of the employee lifecycle.

Financial

  • Helps maintain efficient staffing levels.
  • Monitors recruitment metrics, including time-to-fill, cost-per-hire, and hiring effectiveness.
  • Be conversant with productivity ratios and other key performance indicators and produce monthly turnover, employee sick leave, vacation, and recruitment reports.
  • Assists in researching competitive compensation, benefits, and incentive packages.
  • Assists in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

Marketing

  • Assists the Director of Human Resources with the compilation and implementation of all employee communications.
  • Supports employer branding initiatives to enhance the organization's reputation as an employer of choice.
  • Ensures that all in-house rules and regulations are communicated to employees and implemented.
  • Monitors and prepares the Human Resources Calendar.
  • Assists in planning and promoting employee engagement campaigns and internal communication initiatives.

Other Duties

  • Is knowledgeable in statutory legislation in employee and industrial relations.
  • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel's policies concerning fire, hygiene, health, and safety.
  • Ensures high standards of personal presentation and grooming.
  • Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners, recruitment agencies, educational institutions, and universities.
  • Responds to changes in the Human Resources function as dictated by the industry, company, and hotel.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned.

More Info

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About Company

Job ID: 151896525

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