Ascentis is an international engineering and project management consultancy focused on hospitality and commercial developments across South Asia and East Africa. Founded in 2007, our team works alongside world-class developers and hotel operators to deliver exceptional outcomes on complex, high-value projects. Our success is built on clear thinking, decisive leadership and a collaborative, people-first approach.
Role Overview
The Assistant Manager – HRBP will be responsible for managing key employee lifecycle processes, including onboarding, employee engagement, confirmations, separations, HR operations, HRMS administration, reporting, compliance support, and employee relations. The role requires strong coordination, stakeholder management, process ownership, and HR operational excellence to ensure a seamless employee experience.
Key Responsibilities
1.
Employee Onboarding – Process Ownership
- Own and manage the complete onboarding process for new employees.
- Create and maintain employee profiles and documentation in ZOHO HRMS.
- Coordinate introductions and connect new hires with relevant team members.
- Schedule and support initial training sessions.
- Facilitate senior leadership interactions and onboarding connects.
- Coordinate induction activities with all relevant stakeholders.
- Ensure a smooth joining experience and timely completion of onboarding formalities.
2.
Employee Separation Management
- Manage the complete employee separation lifecycle from resignation to exit closure.
- Coordinate notice period plans with Reporting Managers.
- Ensure completion of all clearance formalities and documentation.
- Process relieving and experience letters after settlement confirmation.
- Maintain proper exit records and closure documentation.
- Categorize exits appropriately (Good, Bad, or Regular) during the exit process.
3.
Employee Engagement
- Support employee engagement initiatives across locations and functions.
- Develop engagement calendars and activity schedules in advance.
- Coordinate planning and execution of employee engagement programs and activities.
4.
Employee Confirmation Process
- Act as the process owner for employee confirmation cycles.
- Track and ensure timely confirmations at 30, 45, and 90-day milestones.
- Coordinate employee confirmation discussions and follow-ups.
- Maintain trackers and ensure closure of confirmation formalities.
- Issue confirmation letters on time.
5.
HR Connects & Employee Interaction
- Coordinate and schedule HR connects at office and site levels.
- Conduct new joiner connects and follow-up discussions.
- Address employee concerns and feedback, escalating issues when necessary.
6.
ZOHO HRMS Management
- Handle and resolve employee queries related to ZOHO HRMS within three working days.
- Ensure all employee records and documents are updated and maintained in the system.
- Escalate grievances and unresolved issues to relevant stakeholders.
- Maintain data accuracy, documentation compliance, and document repositories within ZOHO.
7.
KPI Dashboard & Reporting
- Prepare and maintain monthly and quarterly HR KPI dashboards.
- Generate HR operational reports and analytics as required.
- Track key HR metrics and ensure timely reporting.
8.
Compensation & Benefits Support
- Coordinate monthly medical insurance endorsements.
- Maintain employee insurance records and data.
- Support payroll inputs and salary-related data management.
9.
Attendance,Leave & Timesheet Management
- Monitor attendance and leave regularisation processes.
- Ensure timely completion and closure of attendance records.
- Follow up with employees and managers for timesheet completion and adherence.
10.
Employee Letters & Documentation
- Issue employee letters and HR-related documents as requested.
- Coordinate employment-related documentation requirements.
- Support documentation processes while employment contracts remain under Recruitment Team ownership.
11.
Statutory Compliance Support
- Maintain and manage documents required for statutory compliance.
- Coordinate with internal stakeholders for compliance documentation and audit requirements.
12.
Performance Management System (PMS) Support
- Support the Learning & Development team in skill mapping initiatives.
- Coordinate mid-year review forms, appraisal forms, KRA documentation, and technical skill mapping activities.
- Track completion and submission of PMS-related forms and documentation.
13.
Employee Communication & Policy Management
- Draft and circulate policy communications and employee mailers.
- Manage employee information updates and FAQ communications.
- Maintain a repository of frequently asked questions.
- Support policy roll-outs and employee awareness initiatives across the organization.
Requirements
Requirements: - 5–7 years of experience in HR Generalist or HRBP roles.
- Graduate or Postgraduate degree in Human Resources from a reputable institution.
- Proven ability to manage end-to-end HR operations and employee lifecycle processes independently.
- Strong stakeholder management, communication, and relationship-building skills.
- Proficiency in MS Excel and HR reporting tools.
- Excellent organizational, analytical, and attention-to-detail capabilities.
- Experience in real estate, construction, or project-based industries is a plus.
- Fluent in English with strong written and verbal communication skills.
- Familiarity with ZOHO HRMS and HR operations systems.
Benefits
Ascentis is an equal opportunity employer committed to building a diverse and inclusive workplace. We value talent, integrity, and professionalism, and all employment decisions are made based on qualifications, merit, and business needs. We welcome applications from candidates of all backgrounds and are dedicated to providing a respectful and supportive work environment for everyone.
