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Hilton

Assistant Manager Housekeeping

3-8 Years
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Job Description

  • Assist with overseeing Housekeeping/Laundry operations
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
  • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training and developing the team
  • Deputise in absence of the Executive Housekeeper
  • Provide excellent guest service
  • Assist other departments wherever necessary

More Info

About Company

Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, comprised of more than 4,600 managed, franchised, owned and leased hotels and timeshare properties with more than 758,000 rooms in 100 countries and territories. For 96 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The companys portfolio of 13 world-class global brands includes Hilton Hotels Resorts, Waldorf Astoria Hotels Resorts, Conrad Hotels Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including free standard Wi-Fi, as well as digital amenities that are available exclusively through the industry-leading Hilton HHonors app, where HHonors members can check-in, choose their room, and access their room using a Digital Key

Job ID: 109878503

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