Assistant Manager Hotel Sales | Guwahati

Assistant Manager – Sales | Rhino & River, Pobitora, Guwahati, Assam

Location: Guwahati

Position: Assistant Manager – Sales

Hotel: Rhino & River Wildlife Retreat & Spa, Pobitora, Assam

Affiliation: Small Luxury Hotels of the World (SLH) | Hilton

Specialisation: Luxury Wholesale, Leisure & MICE

Experience: 3–6 years in Luxury Hotel / Hospitality Sales

ABOUT THE ROLE

BluSalzz Hotels & Resorts is looking for a dynamic and result-oriented Assistant Manager – Sales to drive business for Rhino & River Wildlife Retreat & Spa, Pobitora, a luxury wildlife retreat affiliated with Small Luxury Hotels of the World (SLH) and Hilton.

Based in Guwahati, the role will focus on developing luxury leisure, wholesale, FIT, MICE and group business from Guwahati, Assam and key markets across Northeast India.

The candidate will be responsible for developing strong relationships with luxury travel advisors, tour operators, DMCs, MICE agencies, corporate accounts and key travel-trade partners, while actively generating enquiries and converting them into room nights and revenue.

KEY RESPONSIBILITIES

• Generate room nights and revenue for Rhino & River Wildlife Retreat & Spa.

• Develop luxury wholesale and leisure business from Guwahati, Assam and Northeast India.

• Leverage the property's SLH and Hilton affiliation to strengthen relationships with luxury travel-trade partners.

• Build and maintain relationships with luxury travel advisors, tour operators, DMCs and MICE agencies.

• Develop FIT, group and MICE business.

• Identify and develop new luxury travel-trade, corporate and MICE accounts.

• Convert new accounts into active business partners.

• Conduct regular sales calls, client meetings and account visits.

• Maintain an active field-sales schedule across Guwahati and assigned markets.

• Organise travel-agent presentations, sales blitzes, roadshows and networking meetings.

• Promote Rhino & River and Pobitora as a premium wildlife and experiential destination.

• Position the property as a luxury wildlife experience within the SLH and Hilton ecosystem.

• Generate destination awareness and qualified enquiries among luxury travel advisors and premium travel partners.

• Follow up on enquiries and maximise conversion into confirmed bookings.

• Work closely with the resort team on enquiries, proposals, rates and booking conversion.

• Maintain an updated sales pipeline, account database and business forecast.

• Track enquiries, tentative business, conversions, room nights and revenue.

• Monitor competitor properties, rates, packages and market trends.

• Participate in relevant travel-trade fairs, networking events and industry activities.

• Achieve assigned monthly, quarterly and annual sales targets.

• Prepare regular sales-call reports, lead updates and market feedback.

• Develop repeat business through effective account servicing and relationship management.

WHAT WE ARE LOOKING FOR

• 3–6 years of relevant experience in luxury hotel, resort, hospitality or travel-trade sales.

• Experience with luxury hotels, resorts, boutique properties or experiential destinations will be preferred.

• Strong travel-trade network in Guwahati and Assam.

• Existing relationships with luxury travel advisors, DMCs, tour operators and MICE agencies will be an advantage.

• Proven experience in Luxury Wholesale, FIT, Leisure and MICE sales.

• Experience in selling wildlife, luxury leisure or experiential destinations will be an advantage.

• Good knowledge of Assam and Northeast India tourism.

• Knowledge of the Guwahati travel-trade and corporate market.

• Exposure to SLH, Hilton, Virtuoso, Serandipians, Traveller Made or other luxury travel networks will be an advantage.

• Strong business-development and lead-generation capabilities.

• Proven ability to convert enquiries into room nights and revenue.

• Excellent communication, presentation and negotiation skills.

• Strong relationship-management and account-development skills.

• Target-oriented, commercially driven and proactive.

• Comfortable with regular field sales and client meetings.

• Willingness to travel across Assam and other key markets in Northeast India as required.

• Ability to independently manage assigned accounts and generate business.

• Good working knowledge of MS Office, email communication and sales reporting.

IDEAL CANDIDATE PROFILE

The ideal candidate should be a well-connected and hands-on sales professional with an established network within the Guwahati and Assam travel-trade market.

Candidates with experience selling luxury resorts, wildlife destinations, experiential travel or premium hospitality products will be preferred.

A strong understanding of Assam and Northeast India tourism, along with the ability to develop new business from travel agents, tour operators, DMCs, corporates and MICE planners, will be an added advantage.

The successful candidate should be comfortable with field sales, new-account acquisition, relationship management, lead generation, conversion and revenue delivery.