Assistant Manager

Company Description

Hilton Jaipur is a centrally located luxury hotel, offering both leisure and business travelers easy access to major tourist attractions, shopping destinations like Bapu Bazar and Johari Bazar, and key business hubs in the city. With 179 spacious guest rooms and suites, the hotel features world-class amenities, including trendy dining venues, an outdoor swimming pool, a fitness center, a spa, and over 10,000 square feet of flexible event space. Guests can explore globally inspired cuisines and enjoy modern hospitality while earning points through the Hilton Honors loyalty program. Hilton Jaipur is just minutes away from iconic landmarks like City Palace and Civil Lines, making it a preferred destination for guests.

Role Description

This is a full-time on-site role for an Assistant Manager at Hilton Jaipur. The Assistant Manager will support the hotel's daily operations by coordinating staff and ensuring operational efficiency. Responsibilities include managing teams, ensuring adherence to quality and brand standards, resolving guest concerns promptly, and maintaining high levels of customer satisfaction. The role also involves assisting with staff training, overseeing schedules, and contributing to the hotel's overall service excellence.

Qualifications

• Strong leadership, organizational, and team management skills, with the ability to inspire and motivate staff.
• Experience in hospitality operations and customer relationship management.
• Knowledge of high-quality service standards and a strong focus on customer satisfaction.
• Problem-solving abilities and effective communication skills in English; proficiency in local languages is a plus.
• Experience in coordinating events, managing schedules, and adhering to brand guidelines is preferred.
• A degree in Hospitality Management or a related field is preferred, with prior experience in a managerial role within the hospitality industry considered an advantage.