Assistant Manager

Company Description Hazoorilal by Sandeep Narang | Hazoorilal Jewellers is a renowned luxury jewellery brand, established in 1952, specializing in high-end gold, diamond, and polki creations. With over six decades of legacy, the brand is known across India for impeccable quality, couture designs, and a blend of traditional and contemporary styles. The flagship store in New Delhi's upscale Greater Kailash (GK-1) showcases jewellery that combines India's rich craftsmanship with carefully selected diamonds, gems, and stones. Hazoorilal Jewellers has earned a distinguished reputation for elegant, timeless pieces and is widely patronized by style-conscious customers across diverse segments.

Role Description The Assistant Manager role is a full-time, on-site position based at our New Delhi Chanakyapuri location. This role involves overseeing daily showroom operations, supporting senior management in achieving sales targets, and ensuring a premium customer experience aligned with the brand's standards. The Assistant Manager will supervise staff scheduling, workflow, and performance, coordinate visual merchandising and inventory management, and assist in resolving customer queries or service issues. The role also includes maintaining operational compliance, generating reports and insights for management, and collaborating with internal teams on promotional activities and process improvements.

Qualifications

• Strong customer service and client relationship management skills, with a focus on luxury retail or premium brand environments.
• Proficiency in team supervision, staff coordination, and performance monitoring to ensure smooth day-to-day operations.
• Skills in sales support, basic sales analysis, and reporting to help drive store targets and identify growth opportunities.
• Experience with inventory handling, stock reconciliation, and coordination with back-office or supply teams.
• Excellent communication and interpersonal skills, with professional grooming and a polished, client-facing demeanor.
• Ability to work on-site in New Delhi, including weekends and peak festive seasons, with strong time management and attention to detail.
• Prior experience in jewellery, fashion, or luxury retail is highly desirable.
• Bachelor's degree in Business, Retail Management, Marketing, or a related field preferred.