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Role Summary
The Resident Engineer will provide onsite L2 (Day 2) operational support for SD-WAN services built on Versa Networks and Fortinet platforms.
The role ensures high availability, proactive monitoring, incident resolution, and SLA compliance while acting as the coordination point between client and centralized Service Operations Center.
Key Responsibilities
Required Skills
Certifications (Preferred)
Versa Certified SD-WAN Professional (VNX100, 300, 325)
Fortinet Certified NSE 4/5/7
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
Job ID: 142990207
