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Assistant Manager - Global Network Operations

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Job Description

  • Responsible
    for the equipment's operation and maintenance (Fault Identification &
    Isolation, configuration, alarm and performance) or network components to
    drive network efficiency and availability.
  • Ensure
    efficient and effective technical support to maintain optical transport
    network.
  • Working
    in day shift supporting 24.7 L1 desk members.
  • Responsible
    for controlling network faults, following up for Root Cause Analysis of
    faults, coordinating for Permanent Corrective Actions with various stake
    holders and implementation.
  • Hands
    on experience in handling Service level troubleshooting on SDH, Ethernet,
    DWDM OTN-ASON network.
  • Knowledge
    of DWDM/OTN/ROADM systems from vendors like Ciena, Infinera, Nokia,
    Huawei, or Cisco.
  • Hands
    on experience on Ciena 6500, Ciena RLS and Wave Servers.
  • Familiarity
    with optical parameters (Power levels, OSNR, BER etc).
  • Maintain
    quality standards to achieve optimal levels of operation and KPI targets.
  • Tracks
    and monitor network health KPIs to ensure optimal network performance.
  • As
    a member of Service Assurance resolution of faults and proactively
    mitigating network issues would be the prime focus.
  • Candidate
    would be responsible for identifying various faults in Optical transport
    network which consists of multiple OEM vendor product installed in PAN
    INDIA network. Candidate should interlock and work towards early
    resolution.
  • Engineer
    would be working with the multiple OEM Tier3 support teams for
    transmission technologies and is expected to identify root causes.
  • Operational
    role which is responsible for delivering results that have direct impact
    on the achievement of results within Service Assurance.
  • People
    Management and Good Skills of Verbal and written communications.

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 136015379