Role/Designation: Assistant Manager
Location: Hyderabad
Notice Period: Immediate to 30 days
Work Model: Work From Office
Shifts: Should be flexible for rotational shifts
Job Description:
- Required: 8+ years of experience & POI & Navigations background.
- Leadership skills to lead large team towards meeting project goals
- Provide recommendations for improvement of the mapping process
- Oversee hiring, training, mentoring, and reviewing performance
- Coordinate with various functional managers for smooth execution of the project Drive service delivery performance
- Escalation Management
- Risk Management
- Stakeholder interaction
- SLA Management
- People and Process management
- Deep understanding of project management systems and tools such as workflow management system
- Support Sr. Management with timely inputs on project progress and team performance
- Quality metrics review, maintenance, and management
- Client coordination resolving technical queries from the team for any escalations/resolutions
- Staffing, Training Need Identification & Training Effectiveness
- Project planning and delivery management
