JD for Branch/Hub Manager Operations -
About the Role:
- Responsible for overall operational performance of the assigned 5-6 branches, ensuring reliable daily execution, service quality and customer satisfaction.
- The role involves managing operational challenges, coordinating with cross-functional teams, and driving process discipline to enhance service performance and network efficiency.
Key Responsibilities
- :Monitor daily operational performance and process adherence across 5-6 branches
- .Ensure service reliability and timely resolve operational exceptions across pickup and delivery
- .Ensure docket quality from weight correctness upload, Drive documents and POD Hygien
- eManage field operations teams and optimize resource deployment
.
Skill
s:Operational Execution, Daily Monitoring, Stock & Inventory Management, Retail Growth, Team Leadership, Problem Solving, Communicati
onExperience: 35 yea
rs
