Company Overview
Radiance Global Traders Pvt. Ltd. is a growing merchant-export company engaged in the export of agri-commodities and food products including spices, rice, millets, ghee, fruit pulps, and value-added food products to markets such as the Middle East, Southeast Asia, and island nations. We focus on long-term buyer relationships, quality assurance, and professional export execution.
Job Summary
We are looking for a proactive and detail-oriented Assistant Manager Exports to support and manage end-to-end export operations. The role involves coordinating export documentation, buyer communication, supplier coordination, logistics follow-ups, compliance management, and internal team coordination to ensure smooth and timely execution of export orders.
This role is ideal for candidates who have hands-on export experience and are ready to take the next step into a managerial support position.
Key Responsibilities
Export Operations & Documentation
- Handle end-to-end export documentation including Invoice, Packing List, BL/AWB, COO, Insurance, Health Certificate, and other country-specific documents
- Ensure compliance with DGFT, Customs, FSSAI, and importing country regulations
- Coordinate with CHA, freight forwarders, shipping lines, and airlines for timely shipments
Buyer Coordination
- Communicate with overseas buyers regarding order execution, shipment updates, and documentation
- Support senior management in handling buyer queries, claims, and follow-ups
- Maintain professional and timely communication to ensure buyer satisfaction
Supplier & Internal Coordination
- Coordinate with suppliers/manufacturers for production timelines and dispatch readiness
- Work closely with Quality Control, Warehouse, and Operations teams for inspections and dispatch
- Ensure third-party inspections (if applicable) are planned and completed on time
Logistics & Shipment Tracking
- Monitor shipment schedules and follow up for BL release, container movement, and delivery confirmation
- Maintain shipment trackers and update internal MIS regularly
Compliance & Records Management
- Maintain proper export records, files, and digital documentation
- Support audits, buyer compliance requirements, and certifications (ISO, HACCP, HALAL, etc.)
- Assist in preparing product dossiers and buyer-specific documentation packs
Reporting & Process Improvement
- Prepare periodic reports on shipments, pending orders, and documentation status
- Identify gaps in export execution and suggest process improvements
- Support SOP implementation and internal process standardization
Desired Candidate Profile
Qualifications
- Bachelor's degree in Commerce, Business Administration, International Business, or related field
- Diploma or certification in ExportImport Management is preferred
Experience
- 3 to 6 years of hands-on experience in export documentation and operations
- Experience in agri-commodity or food product exports will be an added advantage
Skills & Competencies
- Strong knowledge of export documentation and INCOTERMS
- Good understanding of logistics, freight forwarding, and customs procedures
- Excellent written and spoken English communication skills
- Strong coordination, follow-up, and multitasking abilities
- Proficiency in MS Excel, Word, and email communication
- Ability to work independently with minimal supervision
What We Offer
- Stable and growth-oriented work environment
- Exposure to international markets and multiple product categories
- Opportunity to grow into Export Manager / Senior Operations roles
- Competitive salary based on experience and performance
