Assistant Manager- E-commerce

iValuePlus Services Pvt. Ltd. specializes in providing tailored outsourcing solutions for startups, SMBs, and enterprises across various industries. Since its inception in 2019, the company has achieved proven success in delivering IT services, HR outsourcing, finance and accounting, digital marketing, and business engagement models like Offshore Development Center (ODC) and Build-Operate-Transfer (BOT). Operating in regions including the US, UK, Australia, Europe, and the Middle East, iValuePlus adopts flexible, scalable, and cost-effective solutions for its global clients. The organization prides itself on domain expertise, seamless compliance, transparent processes, and real-time collaboration, helping clients streamline operations and focus on growth.

This is a full-time, on-site role for an Assistant Manager - E-commerce based in Gurugram. The responsibilities include managing e-commerce operations, leading customer service initiatives, and enhancing user experiences. The candidate will analyze sales data, strategize for business growth, engage in business negotiations with stakeholders, and oversee the performance of online sales channels. Collaborating with various teams, the Assistant Manager will ensure successful execution of sales campaigns, deliver excellent customer service, and align the e-commerce platform with the company's goals.

• Proficiency in Business Negotiation and Sales to drive revenue growth and establish new opportunities
• Strong Analytical Skills to interpret data, identify trends, and make data-driven decisions for e-commerce success
• Exceptional Communication and Customer Service skills to cater to client requirements and provide high-quality support
• Proven expertise in e-commerce and familiarity with digital sales platforms
• Ability to work collaboratively in a fast-paced environment
• Minimum of a bachelor's degree in business, marketing, or a related field
• Experience in managing e-commerce platforms and teams is a strong advantage