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Assistant Manager-Customer Solution Engineer

8-13 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

  • Minimum 8 year of experience in Elevator & Escalator field.
  • Deep knowledge of elevator products, components, installation, business challenges and sales environment.
  • Strong technical knowledge of Elevator and Escalator products and required code regulations.
  • Strong organizing, analytical and problem-solving skills.
  • Knowledge in MS office ( excel & PPT) is required.
  • Drive for results and persistence with a can-do attitude.
  • Collaborative approach and cross-cultural communication skills.
  • Strong customer focus and leadership skills.
  • Fluent communication skills in English. Other languages are an asset.

Responsibilities & Key activities:

  • Work closely with customer specifications are understood (and challenged, if needed) and the right products are offered.
  • Study customer Tender Documents and prepare Import offering .
  • Understanding the traffic challenges in buildings and being able to optimize our solutions to overcome said challenges.
  • Help Sales in arranging the technical documents for the tender submission.
  • Ensure that the proposed solution fulfils the codes, regulations and safety requirements.
  • Shall take responsible for the correctness of order in line with the offer to the customer.
  • Coordinate with SL team to get correct drawings.
  • Coordinate with SL for GAD, Order during post-order management.
  • Coordinate with PM & FL sales during GAD Submission and Order to SL.
  • Responsible for Releasing Manufacturing instruction (NRP) to SL as per process.
  • Coordinate for documentation at the time of shipment with SL.
  • Booking Order in SAP as per process.
  • Keeping track of Order and Deliverables during post-order management.
  • Follow-up with SL for the Deliverables like Drawings, Samples and Materials.
  • Coordination with Logistics team for material deliveries.

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

KONE is a global leader in the elevator and escalator industry, headquartered in Espoo, Finland. The company designs, manufactures, installs, and maintains elevators, escalators, and automatic building doors. KONE also provides solutions for modernization and maintenance of these products. KONE India, established in 1984, has over 50 branches across India and focuses on sustainable "People Flow" solutions for urban environments.

Job ID: 120706033