Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and encouraging culture.
About the role:
As a Change Manager within our GBO team, you will play a pivotal role in driving groundbreaking change across our organization. You will support projects from inception to completion, ensuring detailed delivery while proactively handling customers at all levels. Your ability to plan meticulously and coordinate efficiently will be key to your success.
Lead Change Initiatives: Drive visibility and understanding of GBO initiatives among employees, partners, suppliers, functions, and process owners.
Proactive Customer Management: Provide mentorship to leaders and managers as they navigate transitions. Offer support to managers in their roles as change sponsors.
Change Planning & Execution: Develop change management strategies using Prosci methodology. Integrate these strategies into project plans to ensure successful adoption of changes.
Impact Assessment: Assess the organizational impacts of changes from various perspectives including process, knowledge, people, and culture.
Customer Engagement: Identify key customers for initiatives and create comprehensive engagement plans tailored to their needs.
Training & Stabilization: Define training approaches if required and implement actions to stabilize change impacts.
Can-Do Perspective: Dedicated with a proactive approach towards achieving project goals. Ability to motivate others towards successful outcomes.
Excellent Planning & Coordination Skills: Demonstrated expertise in designing and delivering organization-wide change portfolios/programs aligned with strategic priorities.
Technical Proficiency: Solid understanding of portfolio, program, and change management techniques (e.g. Prosci certified). PMP certification is a strong plus. Familiarity with MS Project, JIRA or similar tools is preferred.
Communication Mastery: Exceptional communication skills capable of breaking down complex information into clear presentations that drive impactful change.
Bachelor's degree in business administration, Human Resources, Communications or equivalent field.
Minimum 5 years of experience in organizational change management roles with at least 2 years independently leading programs.
Certification in industry-leading change & project management methodologies is required (PROSCI Change certification is a must and PMP certification preferred)
Functional consulting experience is highly desirable.
Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.
Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired Then this may be the opportunity for you.
