Job Description

Roles and Responsibilities

Process sales orders accurately and efficiently for a wide range of products within defined timelines.
Manage and monitor end-to-end B2B and B2C order fulfilment for the North Zone pertaining to the Ghaziabad DC.
Ensure timely order processing, dispatch, and delivery to meet customer requirements.
Monitor and drive improvements in OTIF (On-Time In-Full) performance.
Coordinate with the warehouse, logistics, and sales teams to ensure seamless order execution.
Raise indents in the Transportation Management System (TMS) for stock replenishment from the South DC.
Monitor dispatch activities and ensure on-time deliveries to customers and distributors.
Oversee warehouse operations at the Ghaziabad Depot, including inventory accuracy, stock management, and storage optimization.
Track order status, identify potential delays, and proactively resolve operational issues.
Prepare and share regular reports on order processing, dispatch status, inventory levels, and service performance metrics.
Ensure compliance with company policies, operational procedures, and safety standards.
Support continuous process improvement initiatives to enhance operational efficiency and customer satisfaction.