Position Summary:
The Assistant Manager – Accounts (Billing) is responsible for ensuring accurate and timely execution of all billing processes, including customer invoicing, rebilling, documentation compliance, and vendor invoice booking. The role demands strong coordination, customer service orientation, and meticulous record-keeping to support seamless billing operations while driving process improvements.
Key Responsibilities:
1. Monthly Billing Process
· Manage end-to-end billing activities from SO/PO validation, invoice creation, vendor invoice booking, and e-way bill generation.
· Ensure % accuracy in billing and timely invoice generation.
· Monitor and minimize invoice errors.
2. Rebilling & Documentation Accuracy
· Check Smartsheet, Zoho, and email communications for rebilling details.
· Validate quotes, approvals, and supporting documents before rebilling.
· Maintain compliance with PO validation and minimize reworks.
3. Coordination and Communication
· Collaborate with internal teams and stakeholders for smooth billing operations.
· Provide and accept suggestions for improving billing accuracy and timeliness.
· Resolve internal queries promptly.
4. Customer Service & Query Handling
· Respond to customer billing queries related to PO, approvals, or invoices.
· Ensure query resolution within the defined turnaround time (TAT).
· Contribute to improving customer satisfaction.
5. Record Maintenance
· Maintain accurate records of sales and purchase invoices, e-way bills, and vendor invoices in Zoho and OneDrive.
· Support monthly audits through proper document management.
6. Audit & Stock Check Support
· Reconcile vendor SOA and physical stock against records.
· Identify pending rebillings and follow up with the sales team.
· Report mismatches and resolve errors within defined timelines.
7. Process Improvements & Initiatives
· Identify gaps and suggest process improvements in billing.
· Contribute actionable initiatives to enhance accuracy and efficiency.
· Participate actively in process review discussions.
Key Skills & Competencies:
· Strong knowledge of billing processes, accounting standards, and GST/e-way bill compliance.
· Proficiency in accounting software (Zoho) and MS Excel/Smartsheet.
· Detail-oriented with strong accuracy and time management skills.
· Good communication and coordination abilities.
· Analytical and problem-solving mindset for process improvement.
· Ability to handle customer queries with professionalism.
