Company Overview
Onsitego is India's leading after-sales service provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances. Our plans are widely available across retail stores and online marketplaces.
We are driven by the mission to consistently deliver WOW experiences to customers. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services.
Our hassle-free & reliable services are widely available across electronic stores and online marketplaces.
We invite the brightest minds to join us in this journey that helps improve the lives of millions of device users across the country.
Website: www.onsitego.com
Job Responsibility
Data Management And Analysis
- Create business reports, scorecards, summaries, dashboards.
- Assist in ad-hoc data-mining, data-representation and analysis as may be required by the business.
- Audit and maintain the data repository for business metrics
Process Improvement & Automation
- Automate tasks on hand as much as possible, to improve efficiency, process improvements and make space for additional deliverables, be on the constant lookout for analytics that can be done to benefit business decision making process
Technical Skills/Qualifications
- 4+ years relevant experience working with the following tools - SQL, Excel (Advanced Excel and VBA macros) and Tableau (preferred but not compulsory)
- Strong qualitative, quantitative analytical skills with proven problem-solving abilities
- Excellent verbal and written communication skills and ability to communicate across all levels of business
- Individual should be self-motivated, flexible, have a keen eye for detail and display a very high degree of ownership & accountability
- Strong time management skills with the ability to collaborate, multi-task, prioritize and meet timelines
