Assistant Key Account Manager – E-commerce
Position Overview
We are looking for a dynamic and result-oriented Assistant Key Account Manager – E-commerce to manage and drive the online business across E-commerce marketplaces and Quick Commerce platforms. The ideal candidate should have hands-on experience in marketplace operations, catalogue management, advertising, and sales performance analysis, with a strong understanding of platforms such as Flipkart, Blinkit, Zepto, and Swiggy.
Key Responsibilities
- Manage and drive the company's online business across E-commerce and Quick Commerce platforms such as Flipkart, Blinkit, Zepto, Swiggy, etc.
- Handle day-to-day marketplace operations including product listings, promotions, deals, discounts, and operational issue resolution.
- Ensure catalogue hygiene by maintaining accurate product information, pricing, images, and inventory updates across platforms.
- Manage and coordinate return handling processes efficiently to ensure smooth operations and customer satisfaction.
- Monitor and optimize Flipkart fulfilment operations and marketplace performance.
- Stay updated with the latest trends, tools, and best practices related to Flipkart advertising and marketplace growth strategies.
- Monitor sales performance, analyse data and trends, and implement action plans to improve business performance and revenue growth.
- Coordinate with internal teams and marketplace account managers for smooth business operations and timely issue resolution.
- Prepare and share regular reports on sales performance, market trends, account health, and operational updates.
Desired Candidate Profile
- Hands-on experience in managing Flipkart and Quick Commerce platforms such as Blinkit, Zepto, and Swiggy.
- Strong understanding of marketplace operations, catalogue management, and online sales processes.
- Good analytical and problem-solving skills with the ability to interpret sales and performance data.
- Proficient in MS Excel and reporting tools.
- Strong communication and coordination skills.
- Candidates with prior experience working directly with Flipkart or Quick Commerce businesses will be preferred.
