Assistant Inside sales Manager

Drive school acquisition and order conversion across an assigned territory by engaging decision-makers, managing proposals end-to-end, and maintaining a healthy pipeline. Act as a senior point of contact for complex school accounts while supporting the Inside Sales Manager in team coordination and reporting.

Key responsibilities

1.     School outreach & decision-maker engagement

Proactively reach out to new schools across the assigned territory. Connect with Principals, Librarians, Trustees, and Admin Heads to introduce the Library Solutions concept, understand requirements, and establish a strong relationship from first contact.

2.     Proposal discussion & commercial alignment

Present catalogues, solution benefits, and pricing structures in a consultative manner. Walk customers through quotations and commercial terms. Handle objections and questions by coordinating with internal product, operations, and logistics teams.

3.     Follow-up & order conversion

Maintain disciplined, consistent follow-ups across all active opportunities until order confirmation. Manage the full sales cycle from first connect to confirmed purchase order. Ensure smooth internal handover post-order.

4.     Pipeline management & reporting

Maintain accurate and up-to-date pipeline records in CRM and Google Sheets dashboard. Track opportunity stage expected closure dates, and deal values. Report weekly pipeline status and conversion progress to the Inside Sales Manager.

5.     Junior team support

Informally guide and support junior inside sales executives on pitching, objection handling, and follow-up best practices. Share learnings, call approaches, and successful conversion strategies with the team.

6.     Customer feedback & market inputs

Capture and share structured feedback on school requirements, pricing sensitivity, competitor activity, and product gaps with the Inside Sales Manager and internal teams.

7.     Travel for high-value accounts

Travel selectively to key accounts or school clusters when required to accelerate closure or strengthen relationships. Maintain consistent communication before and after in-person interactions.

Preferred experience

·      3–5 years in inside sales or B2B institutional sales

·      Education, EdTech, or publishing sector preferred

·      Demonstrated ability to independently close deals

·      Comfortable working in a target-driven environment

Key skills

·      Consultative selling & objection handling

·      Strong follow-up discipline & pipeline hygiene

·      CRM and dashboard management

·      Decision-maker engagement & relationship building