Job description
Assistant Housekeeping Manager Mango Tree Resorts, Garhmukteshwar
Location: Garhmukteshwar, Uttar Pradesh, near Delhi
Department: Housekeeping
Reports to: Operation Manager
Experience Required: Minimum 7 years in professional housekeeping, with at least 3 years in a leadership role
Position Overview
Mango Tree Resorts, Garhmukteshwar is looking for a dedicated and highly experienced Assistant Housekeeping Manager to lead our housekeeping operations with precision, passion, and a strong eye for detail. This role is ideal for a seasoned housekeeping professional who has a proven track record in resort or hotel environments and understands the importance of delivering exceptional guest experiences through impeccable cleanliness and comfort.
Key Responsibilities
- Lead the day-to-day operations of the housekeeping department, including guest rooms, public areas, laundry, and back-of-house spaces.
- Supervise and train a team of housekeeping supervisors, room attendants, and support staff to uphold high standards.
- Conduct regular quality inspections of rooms and public areas to ensure cleanliness, hygiene, and maintenance standards are met.
- Create and manage staffing schedules in alignment with resort occupancy and event demands.
- Ensure timely room readiness in coordination with the front office and maintenance departments.
- Monitor and manage inventory of cleaning supplies, linens, and guest amenities.
- Implement health and safety protocols, and ensure compliance with sanitation and hygiene standards.
- Handle guest requests, special housekeeping needs, and complaints professionally and promptly.
- Maintain housekeeping records including room status reports, staff attendance, lost & found, and maintenance requests.
- Support sustainable practices and eco-friendly housekeeping initiatives wherever possible.
Required Qualifications
- Minimum 7 years of experience in housekeeping within hotels or resorts, with at least 3 years in a managerial or supervisory capacity.
- Strong knowledge of housekeeping operations, chemicals, cleaning equipment, and linen management.
- Proven leadership and team management skills.
- Ability to train, motivate, and develop a team for consistent performance.
- Strong organizational skills with attention to detail and guest satisfaction.
- Familiarity with basic computer applications and housekeeping software.
- Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- Diploma or degree in Hospitality or Hotel Management.
- Previous experience working in a resort or leisure destination is highly desirable.
- Working knowledge of sustainability practices in housekeeping is a plus.
- Proficiency in Hindi and basic English communication.
About Mango Tree Resorts Garhmukteshwar
Set amidst natural beauty and cultural richness, Mango Tree Resorts offers guests a peaceful retreat with warm hospitality and premium services. Our team is committed to creating memorable stays, and cleanliness is central to that experience. As our Housekeeping Manager, you will play a vital role in upholding the brand's reputation for excellence and care.
Please share your updated cv with a cover letter over [Confidential Information] or whatsapp on +91-8860652551.
