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Assistant Funeral Operation Manager
Company Overview
The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.
Responsibility
Daily Operations Leadership - Conduct morning briefings, coordinate with Team Leaders, and ensure seamless execution of funeral service activities.
Scheduling & Reporting - Manage service schedules, prepare monthly rosters, and provide budget updates to Finance.
Service Quality Management - Monitor performance, address client concerns, and ensure services meet required rituals, customs, and company standards.
Process Optimization - Review SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.
HR & Staff Welfare - Support leave approvals, overtime, recruitment, and initiatives to maintain staff morale and well‑being.
Policy & Compliance Oversight - Ensure adherence to company policies, oversee compensation matters, and handle additional operational duties.
Requirements
We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678
Job ID: 148655837
Skills:
Compliance, Service Scheduling, Operational Reporting, Management
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