AREAS OF RESPONSIBILITY
- Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson s overall mission, vision values and strategies
- Develops and implements strategies for achieving food and beverage goals
- Leads and participates in food and beverage projects as requested by the General Manager or Director of Food and Beverage.
- Assists in managing food and beverage outlets
- Audits and maintains food safety, including ensuring food-handling employees have necessary safety certifications
- Responds to food safety inspections and reports
- Participates in periodic inventory of food and beverage inventories
- Tracks use of hotel foodstuff and requests changes in order amounts to maximize efficiency
- Menus-suggest, review, and approve changes, set pricing
- Ensures outlets meet or exceed brand standards
- Reviews guest complaints and responds as appropriate
- Tracks the completion of training new outlet management
- Works with food vendors and purchasing to maintain high food quality
- Establishesrelationships with food vendors and negotiates pricing where possible
- Attends vendor fairs and participates in food tastings
- Assists Accounting with any vendor disputes regarding invoices and payment
- Communicates effectively with guests, management, employees, and regional office
- Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources
- Works closely with Restaurant and Kitchen Managers to maximize revenue while meeting or exceeding guest expectations
- Communicates to corporate internal communications successful on-site programs
- Reports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for management
Adheres to hotel policies and procedures
- Attends work on time and as scheduled
- Follows hotel grooming and hygiene standards
- Minimise safety hazards by following all safety rules and procedures
- Keeps Manager promptly and fully informed of all problems or unusual matters of significance
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
