Assistant Delivery Manager (Operation & Quality)

We are seeking a highly experienced Assistant Delivery Manager to oversee Operation & Quality within our medical coding division. The ideal candidate will possess extensive experience in medical coding, a strong background in quality assurance, and proven capabilities in team handling. A critical requirement for this role is experience with frontend coding processes to ensure seamless delivery and high-quality output.

Key Responsibilities

• Oversee daily operations, ensuring efficient workflow and adherence to delivery timelines.
• Lead and manage quality assurance initiatives, driving continuous improvement in coding accuracy and compliance.
• Provide effective team handling, guidance, and mentorship to ensure high performance and team development.
• Apply expertise in frontend coding processes to optimize operations and resolve complex issues.
• Monitor key performance indicators for both operations and quality, implementing corrective actions as needed.

Qualifications

• Candidates should have substantial experience in medical coding.
• Should have significant experience in quality roles.
• Proven experience in team handling.
• Experience with frontend coding processes is a must.

Skills

• Excellent leadership and team management abilities.
• Strong analytical and problem-solving skills, particularly in medical coding and quality.
• In-depth knowledge of medical coding standards and frontend processes.
• Exceptional communication and interpersonal skills.