Key Responsibilities:
- Assist in guiding students on study abroad opportunities, programs, and destination countries including the USA, Canada, UK, Australia, New Zealand, and others.
- Support counselling sessions to assess student profiles, academic background, and career goals.
- Provide basic guidance on course selection, universities, and application pathways.
- Assist students in preparing required documents including SOPs, financial documents, academic records, and language test scores.
- Support in reviewing applications to ensure completeness and accuracy.
- Coordinate with admissions processing teams for application submissions and offer letter follow-ups.
- Maintain regular communication with students regarding application updates and next steps.
- Handle student follow-ups through calls, emails, and broadcast communication.
- Address basic student queries and escalate complex cases to senior counsellors.
- Assist in organizing and conducting student seminars, webinars, and information sessions.
- Support promotional outreach activities through calls, emails, and campaigns.
- Help in student lead generation and engagement activities.
- Maintain accurate student records, case notes, and follow-up details in CRM or internal systems.
- Track application progress and ensure timely updates.
- Support coordination between students, counsellors, and processing teams.
Target Achievement:
· Support student application and conversion targets as per company goals.
· Ensure timely follow-ups and progression of student applications.
· Maintain high levels of student satisfaction and engagement.
Key Requirements:
- Bachelor's or Master's degree in any discipline.
- 0-2 years of experience in overseas education consultancy or student counselling; freshers may also apply.
- Strong interpersonal and communication skills with good proficiency in English.
- Basic understanding of study abroad programs and visa processes (training will be provided).
- Good organizational skills with attention to detail.
- Ability to manage multiple student cases and follow-ups.
- Proficiency in MS Office and basic CRM tools.
- Positive attitude, willingness to learn, and ability to work in a team.
Perks and Benefits:
· Competitive salary + incentive/commission structure.
· Opportunity to grow in a rapidly expanding global education brand.
· Professional development & training support.
- 1.5 days paid leave every month after 6 months of probation period.
- Insurance covers up to 2 lakhs.
- Flexible timing.
