Assistant

Company Description AEM Global Academy is a professional training institute dedicated to helping learners build high-income skills in the logistics, dispatch. The academy specializes in USA and Canada Truck Dispatch and Freight Brokerage training, focusing on practical, real-world skills that support global earning opportunities. Programs are designed for both beginners and experienced individuals seeking career advancement through job-ready knowledge. With an earning-focused learning approach and step-by-step guidance from basics to advanced levels, AEM Global Academy supports students in building independent careers. The academy is located in Urban Estate Phase 1 Patiala, and serves students, job seekers, and working professionals.

Role Description The Assistant role at AEM Global Academy is a full-time, on-site position based in Patiala. The Assistant will support daily institute operations, including scheduling classes, coordinating with trainers and students, and maintaining records and documentation. This role involves handling phone and in-person inquiries, providing basic information about courses, and assisting with admissions and registrations. The Assistant will help prepare training materials, manage classroom readiness, and support event or workshop coordination. Additional responsibilities may include basic data entry, updating student databases, and collaborating with the team to ensure a smooth learning experience for all participants.

Qualifications

• Candidates should possess strong organizational and administrative skills, including scheduling, record-keeping, and attention to detail.
• Candidates should possess effective communication and interpersonal skills for interacting with students, trainers, and other stakeholders.
• Candidates should possess basic computer proficiency, including use of office applications, email, and data entry tools.
• Candidates should possess customer service skills, with a helpful and professional approach to handling inquiries and support requests.
• Relevant experience in an educational, training, or office environment is beneficial; familiarity with logistics or dispatch training is an advantage.
• Ability to work on-site full time in Patiala, manage multiple tasks, and support a fast-paced, learner-focused environment.