About Sembcorp
Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition , Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.
Join us in shaping a sustainable energy future
Drive Asia's energy transition with us! O ur Gas & Related Services segment is a key growth engine, delivering reliable and efficient energy to industries and communities across multiple countries. We support Asia's growing energy needs while advancing the shift to a lower-carbon future.
Purpose and Scope
This role is responsible for managing and growing assigned utilities accounts, securing new business opportunities, and supporting the development of customer-centric utilities solutions. The incumbent will work closely with internal technical, operations and commercial teams to understand customer requirements, assess solution feasibility, develop techno-commercial proposals, negotiate commercial terms and manage contractual arrangements. The role requires a hands-on individual who can balance customer relationship management, commercial acumen and technical understanding to deliver service excellence and support Sembcorp's growth in utilities and sustainable solutions.
Key Roles And Responsibilities
- Own and manage assigned key accounts, including developing account plans, understanding customers operational and technical requirements, identifying growth opportunities and strengthening long-term partnerships with Sembcorp.
- Manage existing customer contracts and service arrangements, including contract administration, dispute resolution, price reviews, commercial performance monitoring and billing verification.
- Lead customer engagement and account review sessions, gather feedback, address service-related matters and coordinate follow-up actions with internal stakeholders to enhance customer experience.
- Maintain a strong understanding of Sembcorp's utilities assets, infrastructure capabilities, product offerings and value proposition to support account retention, cross-selling and customer-led solutioning.
- Conduct market assessment of identified utilities business opportunities, including customer segments, demand drivers, competitive landscape and potential commercial models, and maintain a robust pipeline of business development activities.
- Coordinate with technical, operations and engineering teams on utilities and water-related requirements, including demand profiling, supply reliability, capacity availability, water treatment or reuse considerations, metering, interconnection requirements, technical feasibility and operational constraints, to support accurate solution design and proposal development.
- Develop techno-commercial proposals for utilities solutions, including translating customer needs and technical inputs into workable commercial offerings, performing financial evaluation, supporting pricing formulation and negotiating commercial terms with customers.
- Build and maintain consultative relationships with prospective customers, developers and industry stakeholders, and serve as the focal point between customers and internal teams throughout the business development process.
- Perform commercial viability studies for new investments, utilities infrastructure projects and contract renewals, and prepare business cases or investment papers for approval.
- Prepare, propose and negotiate commercial contracts and customised pricing proposals for utilities customers, including bundled solutions across utilities, gas, electricity, solar, water and related services.
- Manage the end-to-end sales cycle for new utilities opportunities in close collaboration with internal stakeholders such as asset management, operations, engineering, legal, risk and finance, to ensure proposed solutions are technically feasible, optimised and commercially viable.
Qualifications & Experience
- Degree in Engineering, Chemical Engineering, Environmental Engineering, Business, Economics or a related discipline.
- Preferably 2 to 3 years of relevant experience in utilities, energy, water, industrial services, infrastructure, commercial sales, business development or account management.
Skills, Competencies And Preferred Characteristics
- Company and customer expertise
- Commercial acumen
- Team player
- Negotiation & communication Skills
- Interpersonal skills
- Analytical & problem-solving skills
- Ability to undertake and accomplish multiple tasks
- Willingness to learn and adapt
Our Culture at Sembcorp
At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.
We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.
Join us in making a real impact!
