- Develop strategic operational plans for the store, manage execution, and measure results to ensure optimal performance.
- Handle store operations for a store size of minimum 400 sq ft, adhering to brand standards and driving efficiency.
- Coach, lead, and develop a team to achieve key performance indicators and maintain the overall image of the store.
- Foster diversity and inclusion within the team while overseeing day-to-day store operations.
- Ensure customer needs are met promptly and efficiently, maintaining cleanliness and organization at all times.
- Improve store performance and drive organizational growth by controlling expenses and implementing new products.
- Monitor inventory, control expenses, and generate revenue through promotional offers.
- Demonstrate strong leadership and customer management abilities while motivating the team to increase sales.
- Uphold company standards, comply with legal requirements, and establish a guest-centric culture within the store.
- Strong focus on financial controls, profitability, and maintaining food safety standards.
- Manage staffing, scheduling, and operational procedures while driving a culture of coffee appreciation.
- Collaborate with different departments to streamline operations and handle customer interactions effectively.
- Possess good leadership, analytical, and problem-solving skills to drive performance and ensure a positive customer experience.
- Interview, train, and oversee employees while maintaining a safe and inviting store environment.
- Stay updated on market trends, enhance business strategies, and ensure compliance with legal and operational requirements.
- Minimum 3 years of experience in a managerial role within a retail environment; customer-centric and physically fit.
About Company
Founded in 2011, Purplle has emerged as one of India's premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.
Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 8 exclusive stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhousesFACES CANADA, Good Vibes, Carmesi, Purplle, and NY Baeoffering trend-driven, high-quality beauty essentials.
What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.
In 2022, Purplle achieved unicorn status, becoming India's 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.
With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India's booming beauty landscape, revolutionizing the way the nation experiences beauty.
