Position Summary
As the Asia Region Information Display Sales Engineering Team Leader, you will be responsible for leading the technical sales engineering function across the Asia region and enhancing local subsidiaries capabilities in solution design, project execution, and customer technical support for Information Display products and solutions.
You will drive the standardization and optimization of technical sales processes, support local teams in developing customized display solutions, and ensure successful project delivery from solution proposal to installation and maintenance. Working closely with regional and local sales teams, product management, and headquarters, you will contribute to expanding market share and strengthening LG Electronics leadership in the B2B Information Display business.
This position reports directly to the Asia Region Information Display Business Director.
Job Description& Requirements
- Responsible for improving the sales engineering and technical consulting capabilities of Information Display business across Asia region.
- Standardize and optimize sales engineering processes, project management practices, and technical support models across regional subsidiaries.
- Provide technical advisory support on product selection, system architecture, solution design, proposal preparation, installation, commissioning, operation, and maintenance of Information Display products and solutions.
- Support local subsidiaries in developing technical competencies and building customer confidence in Information Display solutions.
- Lead technical solution development for key regional projects and strategic opportunities.
- Collaborate with local sales teams and Product Managers to identify customer needs and develop optimized solutions for various vertical markets.
- Develop and promote specialized solutions for target segments including Corporate, Education, Hospitality, Retail, Transportation, Government, and Digital Signage businesses.
- Maintain close communication with customers, consultants, system integrators, and business partners to ensure timely technical support and project success.
- Establish and manage partnerships with system integrators, software providers, and eco system partners to strengthen local solution competitiveness.
- Gather customer requirements, market trends, and competitive intelligence, and provide feedback to regional management and headquarters.
- Work closely with R&D, Product Planning, and Manufacturing teams to improve product competitiveness, quality, and solution offerings.
- Support technical training programs and academy operations to strengthen sales and engineering capabilities across the region.
- Act as the regional control tower for product quality issues and major project escalations to ensure timely resolution and customer satisfaction.
- Guide subsidiaries on resource planning and technical talent development to support sustainable business growth.
Education Level and/or relevant experience (s):
- Bachelor's or higher Degree with Engineering preferred
- Over 10 years of experience in product and engineering management
Knowledge and skills:
- Rich in Product experience and knowledge
- Strong knowledge of Information Display products, Digital Signage solutions, LED displays, software platforms, and integrated system solutions.
- Proven experience in technical consulting and solution selling for enterprise customers.
- Strong understanding of B2B project lifecycle management.
- Excellent project management and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
Other requirements:
- Ability to work independently and effectively in global and virtual teams
- Strong project management and planning skills
- Strong coordination, interpersonal, and problem-solving skills
- Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
- A fast learner and a team player, who is able to travel overseas frequently
