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ASE I

olive crypto systems pvt. ltd.
Fresher
Bengaluru, India
  • Posted 2 months ago
  • Be among the first 10 applicants

Job Description

  • Primary responder for logging issues
  • Responsible to provide the first response to all emails received
  • Collect all data for TD reporting by running all scripts as set by SOP
  • Report 24*7 as per the roster and adhere to SOP for shift handover and activities
  • Coordinate and organize any indent calls and meetings and ensure the same is communicated to all stakeholders
  • Enable merchant integration support for new merchants.
  • Enabling new use cases for existing merchants.
  • Coordination with existing and new merchants for integration specific requirements.
  • Retrieve and analyse system logs to identify potential issues.
  • Escalate unresolved issues to the L2 team with detailed information.
  • Monitor the Application and ensuring timely identification of anomalies

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

Job ID: 147612619

Last Updated: 07-07-2026 11:12:31 AM
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