Company Name : Willware Technologies
Experience : 6+ Years
Role : BMC Remedy ARS Customization Developer
Location : Pune | Bangalore
Roles and Responsibilities
- Customize and develop applications in BMC Remedy AR System (ARS)
- Design and modify forms, fields, and workflows
- Develop Active Links, Filters, Escalations
- Configure and support Remedy ITSM modules (Incident, Change, Problem)
- Perform workflow automation and business rule implementation
- Integrate ARS with external systems using REST/SOAP APIs
- Handle data migration, import/export, and data management
- Troubleshoot production issues and provide support
- Work with stakeholders to gather and implement requirements
- Ensure performance optimization and system stability
