Job Description
About Amicus Natural Products Pvt Ltd
Amicus Natural Products Pvt. Ltd. – India's leading Natural food serving Company with brand name Salad Days along with its presence in Metro Cities Delhi NCR, Bangalore & Mumbai. As a brand Salad Days is famous for delivering the freshest salads since 2014 because of their USP We Farm, We Pluck, We Toss & We Deliver.
Job Context And Key Accountabilities
Training & Content Development
▪ Managing and Strengthening Team Training
▪ Managing and Strengthening Manager level Training
▪ Improving the levels of Products making at the make line area
▪ Improving Staff behavior and customer concern handling
▪ Re-enforcement on building Speed Enablers for running smooth Operations
▪ Managing and Strengthening Training Culture
▪ New product Rollout - Managing the Effectiveness of Training
▪ Use of Technology for blended training approach, like LMS
▪ Adherence to the training and promotion processes as per the SOPs
▪ Building & Coordinating with Buddy Trainers in each Store for daily follow ups on Store Training Activities
▪ Focusing on Retention Rate of the Stores Team Strength
▪ Conducting Induction & Orientation Session for New Joiners.
Visits and Audits
▪ Conducting Audits
▪ Conducting Operations Excellence Review
▪ Support Department Ratings
Reports & Reviews
▪ Tracking Store Wise Team Members Growth & Certification
▪ Making Monthly Training Performance Decks
▪ Maintaining Store Visits Hit Rate Percentage
▪ Maintaining Monthly Plans & Weekly Activities
Communications & Working Relationships
Internal: All departments like Operations, Supply Chain & HR
External: Consultants
Qualification, Experience & Skills
Must be graduate/Post Graduate with 6-8 yrs of experience in the field of operations/skill based training in Restaurant/F&B Retail Industry.
