Job Requirements
Job Requirements
Job Title Area Sales Manager Personal Loan
Place of work - Mumbai
Business Unit Retail Banking
Function Retail Banking
Job Purpose
The role entails scaling up the business for the Personal Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities
- Acquisition of Personal loan customers in the identified segment and reference generation from the specified catchment area
- Grow the AUM base for Personal Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met
- Collaborate with the Product Head Personal Loan to ensure that the customers are offered the best in class solutions funding/multifunding requirements and key DST's are appropriately incentivised.
- Design channel mix strategy and develop constructive relationships with Digital marketplace partners and key alliances
- Design a fulfilling customer journey leading to customer delight and making IDFC_First their banking partner of choice
- Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.
- Ensure the successful adoption of internal compliances & regulatory framework across the business
- Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics
Managerial & Leadership Responsibilities
- Attract and retain best-in-class talent for key roles in their reporting structure
Educational Qualifications
Graduate Any (Full Time)
Post Graduate Any (Full Time)
Experience
5-8 Years of Experience
